Privacy Policy.

mira Inc. ("ORAMEL", "we") respects your privacy. This policy explains what personal information we collect through the English site at oramel.mira-inc.jp/en/ and how we use it.

1. Information we collect

When you order: name, email address, phone number, billing and shipping address, and order details.
When you contact us: name, email address, company or organisation, country and the content of your message.
Automatically: IP address, browser type and pages visited, through server logs and cookies (see section 5).

Card details are entered directly on Stripe's secure payment page and are not received or stored by us.

2. How we use it

To process and ship your order and to send order and shipping notifications.
To respond to enquiries and to communicate about hospitality or wholesale requests.
To comply with legal obligations, including export and customs requirements.
To improve the Site and prevent fraud.

We send marketing communications only where you have agreed to receive them. You can opt out at any time by emailing us.

3. Sharing

We share personal information only with service providers who need it to deliver our services — payment processing (Stripe), shipping carriers and customs brokers, email delivery, and hosting — and where required by law. We do not sell personal information.

4. International transfers

We are located in Japan. Your information is processed in Japan and by our service providers in the countries where they operate. By ordering from or contacting us you acknowledge this transfer.

5. Cookies

The Site uses essential cookies and browser storage to operate the cart and checkout, and may use analytics cookies to understand how the Site is used. You can control cookies through your browser settings; disabling essential cookies may prevent checkout from working.

6. Retention and security

We keep order records for as long as required for accounting, tax and legal purposes, and enquiry records for as long as needed to respond and follow up. We use appropriate technical and organisational measures to protect your information.

7. Your rights

Depending on your location you may have the right to access, correct, delete or restrict the use of your personal information, or to object to its processing. To exercise these rights, email hello@oramel.mira-inc.jp. We will verify your identity before responding.

8. Contact

mira Inc., 863-8 Kokufu-Hongo, Oiso-machi, Naka-gun, Kanagawa 259-0111, Japan
hello@oramel.mira-inc.jp

9. Changes

We may update this policy from time to time. The latest version will always be published on this page.

Last updated: 16 October 2026